Terms of service
Hiwa & Awa Co. – Terms of Service
Last Updated: 01/07/2025
Welcome to Hiwa & Awa Co.! These Terms of Service (“Terms”) explain how you may use our website and services. By visiting or purchasing from our site, you agree to these Terms.
1. Who We Are
Hiwa & Awa Co. is a business based in New Zealand creating products inspired by Māori culture and design.
2. Using Our Website
- You must be at least 18 years old, or have permission from a parent or guardian, to use our website or make purchases.
- You agree not to use our site for any unlawful purpose or to violate any laws.
3. Products and Orders
- We do our best to display products accurately. Colours or designs may look slightly different in real life.
- All prices are listed in New Zealand Dollars (NZD) unless stated otherwise.
- We may change products, prices, or services at any time without notice.
- We reserve the right to refuse or cancel any order for any reason.
4. Shipping & Delivery
- Shipping times and costs are shown at checkout.
- We are not responsible for delays outside our control (e.g. customs, postal delays).
5. Returns & Refunds
- Please refer to our Returns Policy for details on returns, exchanges, and refunds.
- Custom or personalised items may not be eligible for return unless faulty.
6. Intellectual Property
- All content on our website (images, designs, text, logos) belongs to Hiwa & Awa Co. or our licensors.
- You may not use our content without permission.
7. Privacy
- We respect your privacy. See our Privacy Policy for how we collect and use your information.
8. Limitation of Liability
- Our website and products are provided “as is.”
- We are not liable for indirect damages or losses related to using our website or products.
9. Changes to These Terms
- We may update these Terms at any time. Changes will be posted on our website.
10. Contact Us
Questions? Contact us at:
Hiwa & Awa Co.
Email: hiwaandawaco@gmail.com
Website: www.hiwaandawa.co.nz